Why statistics matter to make your site evolve
Once your site is online, following the behaviour of the people who visit it matters, so you can find the points of friction and know what to improve.
That is where statistics come in.
1. Statistics, and what they let you do
You do not need a complicated dashboard. A handful of figures is enough to understand the essentials.
Where your visitors come from. Google, Facebook, your Google Business listing, a link a client shared. You see what brings you people, and where your energy is best placed.
Which pages act as the way in. You discover which pages your visitors actually arrive on: often a service page or a blog article, far more than the home page.
What they do next. A form sent, a number called, a quote requested. That is the most important figure, because it is the purpose of your site.
With that, you know whether your site is working for you. Without it, you move on intuition.
2. Measuring without a cookie banner
People often believe statistics force you to put up a cookie banner, but that is not the case.
Some tools count visits anonymously. They leave nothing on your visitors' computers and do not try to know who they are. No banner, no window to close before seeing your page. That is what I install on request, and it is what runs on this site.
What you gain
Your visitors arrive on a clean page and read straight away what they came for. You stay comfortable on the GDPR side, with no particular procedure. And the figures are more reliable than you would think, since nobody can refuse to be counted.
What you will not have
Let us be clear about it. These tools do not follow the same person from one device to another. They do not perfectly tell a new visitor from a regular one. And they do not let you reconstruct someone's complete journey over several weeks.
For a small company, that information rarely changes a decision. You want to know which pages work and where your enquiries come from, and that you have. A site selling online at scale, or an advertising campaign with a large budget, have different needs.
And if a banner becomes necessary
It happens, for instance with certain adverts or certain imposed tools. In that case, it may as well stay discreet: small, at the bottom, as easy to accept as to refuse, without blocking the reading.
And if you are asking something of your visitors, tell them what they gain. A banner explaining, in one short and well-placed sentence, that it serves to offer them more useful content or to enable certain features, is far better received than a wall of legal text.
3. Making your site evolve with what you learn
This is where the figures become useful.
Your real way in
Many people think everyone arrives through the home page. In reality, another page often plays that part: a specific service, a project, an article.
That is good news. This page is your first impression, and it deserves the same care as your home page: your name clearly visible, what you do in one sentence, and a simple way to reach you without having to hunt for it. That is exactly the job of a landing page.
The adjustments it allows
Your visitors come mostly from phones: you take even more care of that version, bigger buttons, a number you can call in one tap.
One of your services is consulted far more than the others: it moves higher up the page.
An article on your blog receives many visits from Google, from people who do not know you: perhaps one of your product pages on that theme should be adapted to turn those readers into clients, with a link to it placed in the article.
A pace to choose according to your needs
Depending on the level of support you need, setting a regular appointment matters, so the site can evolve along with the measured experience of its users. It can be once a month, or every quarter, or while you are running a marketing campaign (advertising, a competition, promotions). Those are critical moments which, besides bringing many visits in a short time, deserve particular attention and a quick reaction to the smallest point of friction.
Conclusion
That is exactly the pace I offer my clients: statistics installed on request as soon as the site goes live, and regular appointments, at the rhythm that suits you, to make the figures talk and adjust what needs adjusting. But it matters to understand that the heart of my work is above all the user experience and the study of behaviour. For advertising and marketing campaigns, I will always advise you to work with an expert in that field. And it is genuine teamwork: they steer the campaign, I make sure your site converts the visits it brings.
Is your site already online? My free audit is the best way to begin: tell me about your project.
Want to go further?
Hello! I'm Lexy, a graphic designer and a developer of websites and apps for 12 years. Every project is unique to me: I draw logos and I build custom websites for freelancers and companies, from the first sketch to going live, to help them reach their goals with a strong identity online.
A question, a project in mind? Write to me, or discover my work through the links below.